Privacy Policy
Effective date: April 3, 2023 • Last updated: February 5, 2026This Privacy Policy applies to the website ("esignus.com and subdomains") owned by ESIGNUS and covers personal data processing arising from access to and use of the Website. It explains what personal data we process, how and when it is obtained and shared, and the rights you may exercise.
1. Who is responsible for your personal data?
The data collected will be processed by ESIGNUS as data controller.
Details of the Data Controller:
- eSignus Security Solutions, S.L.
- B76823475
- Calle Rectora Maria Luisa Tejedor Salguero - Parque Ubr S/nN. 38108, San Cristobal De La Laguna, Santa Cruz De Tenerife, Canary Islands, Spain.
For questions about personal data processing, contact: ceo@icapitalventures.io.
2. What data do we process?
We process the following information about you:
- Identification data: full name.
- Contact and communication details: telephone number, e-mail address and postal address.
- Bank details: payment methods.
- Browsing data: IP address, domain name, unique device identifier, browser fingerprint, device fingerprint and cookie IDs where configured in your browser.
The data requested in the hard wallet activation process does not imply processing by ESIGNUS, as this data is not stored. ESIGNUS will therefore not process the User's personal data for the activation of the hard wallet (including fingerprint).
3. How do we collect your data?
- When you purchase a product through the platform.
- When you register and/or log in as an ESIGNUS User.
- When you request information by any means, or otherwise provide Personal Data on the Website.
- Through the use of cookies. See our Cookie Policy.
4. What do we process your personal data for and what are the legal bases?
ESIGNUS user registration, purchase of products, requests for information, and notifications related to service provision or Site use.
Legal Basis: Pre-contractual and/or contractual relationship; Legitimate interest.Communications about products/services similar to those contracted by the ESIGNUS User.
Legal Basis: ESIGNUS’s legitimate interest, unless consent is withdrawn.Processing necessary to prevent fraud and ensure efficient provision and administration of the Website.
Legal Basis: Legitimate interest.Analytics/marketing cookies used only with your consent.
Legal Basis: Consent.7. How long will ESIGNUS keep the data?
We retain personal data only as long as necessary for the purposes collected, following the principle of data minimisation.
If you are an ESIGNUS User, data is retained for the duration of your commercial relationship with ESIGNUS. After account cancellation or a valid deletion request, data will be blocked solely to meet legal responsibilities for up to five (5) years.
8. How can I exercise my rights?
You may (i) write to ESIGNUS at the address above; (ii) access your User area; or (iii) email business@esignus.com with a copy of your ID to:
- Revoke previously granted consents.
- Confirm whether ESIGNUS processes your personal data.
- Access your personal data.
- Rectify inaccurate or incomplete data.
- Request deletion when data is no longer necessary.
- Restrict processing in cases provided by law.
- Request data portability in applicable cases.
- Contact the ESIGNUS DPO: ceo@icapitalventures.io
If you believe your rights have not been respected, you can lodge a complaint with the Spanish Data Protection Agency (AEPD), C/ Jorge Juan, 6, 28001 Madrid.
9. Changes to this Privacy Policy
We may update this Privacy Policy due to legal changes or improvements to our services. Please review it periodically. When changes require renewed consent, we will notify you separately.